Privacy & Cookie Policy

This privacy policy sets out how Fixt.ie uses and protects any information that you give when you use this website.

Fixt.ie are committed to ensuring that your privacy is protected. Should we request certain information that can identify you while using this website, you can rest assured that it will only be used in accordance with this privacy statement.

Fixt.ie may update this policy periodically. We encourage you to check this page from time to time to ensure that you are satisfied with any changes. This policy is effective from May 20, 2018.

We may collect the following information:

  • Name and job title
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other relevant information related to customer surveys and offers

We require this information to understand your needs and provide you with better service, particularly for the following reasons:

  • Internal record-keeping
  • Improvement of our products and services
  • Periodic promotional emails about new products, special offers, or other information that may interest you, using the email address you provided
  • Contacting you for market research purposes via email, phone, fax, or mail
  • Customizing the website to match your interests

Security of Your Information

We are dedicated to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of Cookies

A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or notifies you when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being accessed. This helps us analyze data about web page traffic and improve our website to better serve customer needs. We only use this information for statistical analysis, after which the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from fully utilizing the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site using these links, please note that we do not have control over those other websites. Consequently, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this privacy statement. We advise you to exercise caution and review the privacy statement applicable to the website in question.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this policy. You have the right to make a complaint at any time to a supervisory authority. The Irish Data Protection Commissioner is the lead data protection supervisory authority for Fixt as an Irish data controller.

Your Data Protection Rights

Under certain circumstances, by law, you have the right to:

  • Request information about whether we hold personal information about you and, if so, what that information is and why we are holding/using it.
  • Request access to your personal information (commonly known as a “data subject access request”), enabling you to receive a copy of the personal information we hold about you and check that we are lawfully processing it.
  • Request correction of any incomplete or inaccurate personal information we hold about you.
  • Request erasure of your personal information, enabling you to ask us to delete or remove personal information where there is no good reason for continuing to process it. You also have the right to request deletion where you have exercised your right to object to processing.
  • Object to the processing of your personal information based on legitimate interest (or those of a third party) if you have specific concerns.
  • Object to automated decision-making, including profiling, that is not subject to automated decision-making using your personal information.
  • Request the restriction of processing of your personal information, allowing you to suspend processing while we verify its accuracy or the reasons for processing.
  • Request the transfer of your personal information in an electronic and structured format, enabling you to take your data from us or transfer it to another party.
  • Withdraw consent for processing your personal information for specific purposes where you previously provided it. Once we receive your notification of withdrawal, we will cease processing unless we have another legitimate basis.

If you wish to exercise any of these rights, please contact us at info@fixt.ie and submit the appropriate request.

We may need to request specific information from you to help confirm your identity and ensure your right to access your information (or exercise any other rights). This serves as an appropriate security measure to ensure that personal information is not disclosed to anyone who has no right to receive it.

Contact Us

If you have any questions regarding our Privacy Policy, please contact our Service Team via email at info@fixt.ie